{"id":15129,"date":"2017-07-31T03:37:25","date_gmt":"2017-07-31T03:37:25","guid":{"rendered":"https:\/\/twsolutions.com.my\/staging\/staging\/?page_id=15129"},"modified":"2021-06-09T03:54:53","modified_gmt":"2021-06-09T03:54:53","slug":"managed-services-2","status":"publish","type":"page","link":"https:\/\/twsolutions.com.my\/staging\/services\/managed-services-2\/","title":{"rendered":"Managed Services"},"content":{"rendered":"<div id=\"cmsmasters_row_yhpj4j7s5l\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column two_third\">\n<div id=\"cmsmasters_heading_75b13b288c\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h1 class=\"cmsmasters_heading\">Managed Services<\/h1>\n<\/div><div class=\"cmsmasters_img  cmsmasters_image_l\">\n<img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/border-bottom-sub.png\" alt=\"\" \/>\n<\/div>\n<div class=\"cmsmasters_text\">\n<div style=\"width: 100%; display: inline-block; padding-top: 30px;\">\n<p>Managing IT verticals and functions are time consuming and tedious. When your core business is not IT let us manage your IT services with onsite and off-site support. Our managed services allow the business to enjoy state of the art management with flexible packages to fit your needs and wants.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cmsmasters_column one_third get-touch\">\n<div id=\"cmsmasters_heading_m3bqcrumld\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h2 class=\"cmsmasters_heading\">Get in touch!<\/h2>\n<\/div><ul id=\"cmsmasters_icon_list_items_trbbxr4ny7\" class=\"cmsmasters_icon_list_items cmsmasters_icon_list_type_list\"><li id=\"cmsmasters_icon_list_item_tl3kdhekxh\" class=\"cmsmasters_icon_list_item cmsmasters-icon-mail\">enquiry@twsolutions.com.my<\/li><\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_y97brwako\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_fullwidth\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner cmsmasters_row_fullwidth cmsmasters_row_no_margin\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_half\">\n<div id=\"cmsmasters_fb_q2ionhxas\" class=\"cmsmasters_featured_block block-min-height\">\n<div class=\"featured_block_inner\">\n<div class=\"featured_block_text\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15246 size-full\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/ITservices.png\" alt=\"\" width=\"124\" height=\"112\" \/><img decoding=\"async\" src=\"http:\/\/\" alt=\"null\" \/><\/p>\n<h2>IT Policies<\/h2>\n<p>Each IT asset, service and facility requires management policies to ensure its used wisely and efficiently while preventing abuse. Allow our team of seasoned professionals to device your IT policies and implement it.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cmsmasters_column one_half\">\n<div id=\"cmsmasters_fb_rgjskqsn5\" class=\"cmsmasters_featured_block block-min-height\">\n<div class=\"featured_block_inner\">\n<div class=\"featured_block_text\">\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15247 size-full\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/infra.png\" alt=\"\" width=\"124\" height=\"112\" \/><\/h2>\n<h2 style=\"color: #ffffff;\">Infrastructure Services<\/h2>\n<p style=\"color: #ffffff;\">Each managed customer has access to our infrastructure services and all other service offerings when required. With this model clients have on demand multi-skilled talent at their disposable without having to worry about hiring.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_7e911fqpc\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_fullwidth\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner cmsmasters_row_fullwidth cmsmasters_row_no_margin\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_half\">\n<div id=\"cmsmasters_fb_vwxenax8r9\" class=\"cmsmasters_featured_block block-min-height\">\n<div class=\"featured_block_inner\">\n<div class=\"featured_block_text\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15250 size-full\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/onpremise.png\" alt=\"\" width=\"124\" height=\"112\" \/><\/p>\n<h2 style=\"color: #ffffff;\">On-Premise Services<\/h2>\n<p style=\"color: #ffffff;\">Our on premise engineers and technicians provide end user services and services which are unable to be carried out remotely. The comfort of having familiar faces tend to your end user needs ensures high quality service and low end tasks are handled seamlessly<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"cmsmasters_column one_half\">\n<div id=\"cmsmasters_fb_06nijsebf9\" class=\"cmsmasters_featured_block block-min-height\">\n<div class=\"featured_block_inner\">\n<div class=\"featured_block_text\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15244 size-full\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/helpdesk.png\" alt=\"\" width=\"124\" height=\"112\" \/><\/p>\n<h2>Helpdesk<\/h2>\n<p>Our level 1 and level 2 remote services allow documented and structured ticket handling. If your business is too small to warrant a dedicated helpdesk service let us handle it for you effectively .Effective ticket management improve efficiency and reduce unproductive ticket management.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_td1w56d0nb\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n<div id=\"cmsmasters_heading_p6a0k6mzh\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center\">\n\t<h1 class=\"cmsmasters_heading\">Clients<\/h1>\n<\/div><div class=\"aligncenter\">\n<div class=\"cmsmasters_img  cmsmasters_image_c\">\n<img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/11\/border-bottom.png\" alt=\"\" \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_lcbqbue4z9\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n<div class=\"cmsmasters_clients_slider_wrap enable_arrow_control\">\n<div id=\"cmsmasters_clients_gdvvwa11zk\" class=\"cmsmasters_owl_slider owl-carousel cmsmasters_clients_slider\" data-items=\"4\" data-single-item=\"false\" data-auto-play=\"false\" data-slide-speed=\"1000\" data-pagination-speed=\"1000\" data-pagination=\"false\" data-navigation=\"true\"><div class=\"cmsmasters_clients_item item cmsmasters_owl_slider_item\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/manage-client-2.png\" alt=\"FMT\" title=\"FMT\" \/><\/div><div class=\"cmsmasters_clients_item item cmsmasters_owl_slider_item\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/manage-client-3-2.png\" alt=\"Tyco\" title=\"Tyco\" \/><\/div><div class=\"cmsmasters_clients_item item cmsmasters_owl_slider_item\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/manage-client-4.png\" alt=\"mediacare\" title=\"mediacare\" \/><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_wnegsb1f1a\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n<div id=\"cmsmasters_heading_rk7oicoy2f\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center\">\n\t<h1 class=\"cmsmasters_heading\">Case Study<\/h1>\n<\/div><div class=\"aligncenter\">\n<div class=\"cmsmasters_img  cmsmasters_image_c\">\n<img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/11\/border-bottom.png\" alt=\"\" \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_hxtmjbk9zl\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column two_third\">\n<div id=\"cmsmasters_heading_pku923mo6\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_left\">\n\t<h2 class=\"cmsmasters_heading\">BDP Shared Services <\/h2>\n<\/div><table class=\"cmsmasters_table no-border\"><caption><\/caption><tr><td class=\"cmsmasters_table_cell_alignleft\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/scope-of-work.png\" width=\"35px\" height=\"35px\" \/><\/td><td class=\"cmsmasters_table_cell_alignleft\"><b>Scope of work<\/b><\/td><td class=\"cmsmasters_table_cell_alignleft\">Turnkey managed services for 3 shared service centers. Supported by helpdesk for level 1 and level 2<\/td><\/tr><tr><td class=\"cmsmasters_table_cell_alignleft\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/services-provided.png\" width=\"35px\" height=\"35px\" \/><\/td><td class=\"cmsmasters_table_cell_alignleft\"><b>Sevices Provided<\/b><\/td><td class=\"cmsmasters_table_cell_alignleft\">Level 1 and Level 2 managed services comprising of onsite and offsite services for 3 office locations covering 250 end users, 12 servers, domain management, file server management and other related services.<\/td><\/tr><tr><td class=\"cmsmasters_table_cell_alignleft\"><img decoding=\"async\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2017\/07\/year.png\" width=\"35px\" height=\"35px\" \/><\/td><td class=\"cmsmasters_table_cell_alignleft\"><b>Year<\/b><\/td><td class=\"cmsmasters_table_cell_alignleft\">From 2010 \u2013 Current Day<\/td><\/tr><\/table>\n<\/div>\n<div class=\"cmsmasters_column one_third\">\n<div id=\"cmsmasters_fb_866w3l702j\" class=\"cmsmasters_featured_block\">\n<div class=\"featured_block_inner\">\n<div class=\"featured_block_text\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-15110 size-medium\" src=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/about-us-top-300x255.png\" alt=\"\" width=\"300\" height=\"255\" srcset=\"https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/about-us-top-300x255.png 300w, https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/about-us-top-600x510.png 600w, https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/about-us-top-580x493.png 580w, https:\/\/twsolutions.com.my\/staging\/wp-content\/uploads\/2015\/04\/about-us-top.png 690w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"cmsmasters_row_d0398oytln\" class=\"cmsmasters_row cmsmasters_color_scheme_default cmsmasters_row_top_default cmsmasters_row_bot_default cmsmasters_row_boxed\">\n<div class=\"cmsmasters_row_outer_parent\">\n<div class=\"cmsmasters_row_outer\">\n<div class=\"cmsmasters_row_inner\">\n<div class=\"cmsmasters_row_margin\">\n<div class=\"cmsmasters_column one_first\">\n<div id=\"cmsmasters_heading_krp9gphic\" class=\"cmsmasters_heading_wrap cmsmasters_heading_align_center\">\n\t<h1 class=\"cmsmasters_heading\">Proud Partnership With Clients<\/h1>\n<\/div><div class=\"cmsmasters_text\">\n<p style=\"text-align: center; color: #ffffff;\">Building Continuous Relationships.<\/p>\n<\/div>\n<div id=\"cmsmasters_button_tds8qt333g\" class=\"button_wrap\"><a href=\"https:\/\/twsolutions.com.my\/staging\/staging\/clients\/\" class=\"cmsmasters_button\"><span>View Clients<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":11812,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-15129","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - 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